Have Your Say: Customer Council
It’s been a quick four weeks since I started working as the product marketer for Billing Manager. I’ve been busy with a lot of different things ranging from building out the development roadmap with our engineers to answering some tech support requests (we also play tricks on Dan, my boss’s boss’s boss). What has given me the most energy over the last month, however, has been talking with customers and working to understand how we can make Billing Manager better. That’s why I created the Customer Council, a way for us to have a dialog with customers.
Our Customer Council event will be next week on Tuesday, July 7th. If you signed up for the Customer Council via replying to this post, I have already contacted you about this opportunity, but if you haven’t, please reply to the post and also grab some time on our calendar for July 7th.
Here’s how you can reserve a spot:
1. Follow this link to see my calendar. The calendar is called Jiffle and is web-based scheduling tool. Click here: http://www.jifflenow.com/grp/Will_Hambly
2. Navigate to July 7th, where you can see 30 minute slots from 1PM to 5PM Pacific time available.
3. Go ahead and set up a meeting through the tool (please only 30 minute meetings)
4. I will provide a dial-in number for the meeting.
I haven’t used Jiffle before, but so far it’s working great, so also let me know what you think about the calendar tool and if I should use it again. Looking forward to our conversation!
December 1, 2009 at 10:06 am
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