Billing Manager Blog

We are currently investigating fraudulent emails that were sent to some Billing Manager customers over the past few days. The email requests users to update their account information by clicking a link that goes to a fraudulent web site or may download what the email indicates is a “security tool.”  Intuit did not send this email–we never use emails to request personal information or update security tools. A copy of the e-mail is pasted below should you want to refer to it.

Here’s what you should do to protect yourself:

1. Be suspicious of any email that asks for personal information, requires you to download anything or requests your authentication information to access your online account.
2. Do not click any links in a suspicious email.
3. Do not download any tools from an email
4. Delete any suspicious email from your inbox and your trash bin immediately
5. If you have downloaded any programs related to the fraudulent email, delete them.  If you have provided any personal information, passwords, or logins, change your password to prevent unauthorized users from logging into your account.

Below is the fraudulent email for your reference:

Subject: NECESSARY TOOL

Body: Due to increased security measures our company developed a tool for secured access to the web-page. You should follow these instructions:

- download the tool click here

- install it on your personal computer

In case you don’t install this tool within two weeks from the moment of receiving this letter you will be denied access to services provided by our company.

We are here to support. We want to do everything we can to get you up and running. To contact us, or to view Frequently Asked Questions, please click here. Going forward, you can also click support at the bottom of any page or call us at 800-624-1465. (Don’t respond to this email; it was sent from an address that can’t accept incoming email.)

Best regards,

The Intuit Online team

The Intuit Security Team is investigating this message–please visit http://security.intuit.com/ if you have more concerns or would like more information.